Troubleshooting Guides

Having trouble logging in?  Here are a few resources to help you get access.


-  Logging in for the firs time?  Try THIS work around.

- Make sure your agreements are SIGNED.

- How to DOWLOAD and INSTALL the ourlounge mobile app on Android and iOS.

- How to LOGIN to the ourlounge mobile 


***Things to consider

-  ourlounge will NOT be sending a confirmation email once you are registered.

Users should only use their OWN credentials (Email for crew and EID for Managers and above)

-  Please INCLUDE a screenshot of the last error message you receive or the last screen you were on when you were trying to login in the survey below.


Create your own user feedback survey